Junior IT Technician

About the role

We are looking for a motivated Junior IT Technician to join our team in Paramaribo. In this full‑time, on‑site position you will support the day‑to‑day operation of our IT infrastructure, ensuring reliable service for our clients and internal users.

Key responsibilities

• Diagnose and resolve hardware, networking and software issues reported by end‑users.
• Provide first‑line technical support for servers, storage, Wi‑Fi, CCTV and other IT systems.
• Deliver high‑quality customer service and maintain clear communication with users.
• Assist in training end‑users on technology tools and best practices.
• Perform routine maintenance and documentation of IT assets.

Required profile

• Proven ability to troubleshoot and resolve IT‑related problems.
• Experience delivering technical support with a strong focus on customer service.
• Good understanding of information technology systems and their applications.
• Effective communication and problem‑solving skills.
• Team‑oriented mindset with the capacity to work independently when needed.
• Familiarity with hardware, networking and software environments is preferred.
• Certificate or diploma in Information Technology or a related field is an advantage.

Required skills

• Hardware troubleshooting
• Network troubleshooting
• Software troubleshooting