Deputy Chief Executive Officer (Deputy CEO)

About the role

The Hive Careers is looking for a commercially driven Deputy Chief Executive Officer to partner with the CEO in accelerating business growth, improving financial performance, and expanding across the Caribbean. This senior executive position requires a leader who can turn strategy into measurable results, focusing on revenue generation, protection, profitability, and cost optimisation.

Key responsibilities

• Partner with the CEO to execute strategic and commercial priorities.
• Drive revenue through business development, enterprise sales, strategic partnerships and market expansion.
• Protect existing revenue via client retention, account management and commercial oversight.
• Lead cost‑optimisation and operational‑efficiency initiatives to improve margins.
• Oversee Sales, Operations, Talent Delivery and other key functions.
• Own and monitor P&L performance, budgets, forecasts, margins and KPIs.
• Strengthen enterprise client relationships and lead high‑level negotiations.
• Identify new markets, service offerings and revenue opportunities in Jamaica and the wider Caribbean.
• Drive scalable processes, technology adoption, automation and performance management.
• Build and develop high‑performing leadership teams.
• Identify and mitigate business, financial and operational risks.
• Provide strategic insights to support sustainable growth decisions.

Required profile

• 10+ years progressive senior leadership experience in general management, commercial leadership, operations, consulting, staffing, HR technology or related B2B services.
• Proven ownership of P&L, revenue and profitability targets.
• Track record of generating and protecting revenue while optimising costs.
• Experience managing enterprise clients, strategic partnerships and executive‑level stakeholders.
• Strong commercial, financial, strategic and operational acumen.
• Experience leading multiple business functions and senior teams.
• Staffing, outsourcing, consulting or workforce‑solutions background preferred.
• Regional or multi‑country leadership experience in the Caribbean is an advantage.

Required skills